Returns & Exchanges
At Hismile™, we want you to be completely satisfied with your smile transformation, which is why we offer a 30-day money-back guarantee on all eligible products. If your order isn't quite right, our streamlined return process ensures a quick and hassle-free resolution.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to begin the process.
Print Your Label
Once approved, download and print your prepaid shipping label and include the original packing slip inside the box.
Pack and Ship
Securely pack your items in their original packaging and drop the parcel off at your nearest authorized carrier location.
Receive Your Refund
After our warehouse team inspects the returned items, your refund will be processed back to your original payment method within 5-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing